This intensive, challenging and highly interactive and practical course is designed to develop delegates’ skills to conduct Quality Management System (QMS) audits in order to: Promote their own organisation’s performance and identify opportunities for improvement, Objectively assess a company/supplier against third party standards


Our course will enable delegates to objectively apply the requirements and principles of ISO 9001, providing quality practitioners and systems auditors with the understanding and skills necessary to professionally audit a QMS.

Key Skills / Learning Objectives :

Through the combination of interactive tutorials, practical workshops, photo site tour, case studies and simulated audits, our course will enable the delegates to:

  • Apply the requirements and principles of ISO 9001 to the specific processes and needs of your company as well as generally.

  • Assess compliance of an organisation to meet your company’s own internal or external (e.g. Certification Body) requirements.

  • Plan, develop and implement an internal audit process appropriate to your organisation.

  • Involve Management in reviewing the effectiveness of the overall quality system.

  • Conduct audits to professional criteria with confidence, gathering objective evidence through observation, interviewing, document trails to provide factual audit reports that will facilitate improvements to the QMS.


  1. Defining the purpose and structure of the ISO 9000 family of Standards and the interrelationship between ISO 9001, TQM and Good Management Practice

  2. Principles of auditing, the audit cycle and the 8 Quality Management Principles

  3. Auditing skills and techniques:

  4. Planning – use of checklists, resources and timing

  5. Selection of audit teams

  6. Interviewing and evaluation of information and findings

  7. Observation – objective evidence

  8. Evaluating the significance of nonconformities

  9. Communicating and presenting audit reports

  10. Corrective actions and effective follow-up programmes

  11. Effective improvement – planning, monitoring and results

  12. The evaluation of data collection and analysis systems, including customer satisfaction, goal achievement and process monitoring

  13. Accreditation and certification activities

  14. Examination

  15. Sources of information and further development



  • Those responsible for undertaking internal audits

  • Managers, whose departments will be subject to these audits, to help them appreciate the benefits that structured audits and the resulting corrective action can bring.

  • Individuals who want to become Registered Auditors

  • Senior managers who will have to evaluate the outcome of internal QMS audits and who have responsibility/authority to improve the effectiveness of the QMS.


Ir. Tagar Nusapitu, MM./ Team

Perjalanan karir profesional beliau dimulai sejak menjadi Laboratory, Safety & Environment Engineer di Styrindo Mono Indonesia dan Product Development and Application Engineer di PT. Polytama Propindo, yang keduanya merupakan perusahaan Petrokimia.  Sejak bergabung di PT Acumen Indonesia (2002 – 2004), maupun sebagai independent consultant sejak Maret 2004, beliau sudah membantu lebih dari 118 perusahaan dalam training maupun konsultasi penerapan ISO 9001, ISO 14001, OHSAS 18001, maupun Sistem Manajemen QHSE yg terintegrasi (ISO 9001, ISO 14001 & OHSAS 18001). Aktif sebagai salah satu pengurus dalam Asosiasi Ahli Keselamatan dan Kesehatan Kerja Konstruksi Indonesia (A2K4I), dan sebagai assessor dalam organisasi A2K4-I tersebut.


  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 4 GB)

  • Bag, Jacket

  • Training Material (HandOut & SoftCopy)

  • Convenient Training Facilities At Stars Hotel, Lunch & 2 X Coffee Breaks,

  • Souvenir


The price please contact us.

  • 26-28 Januari 2015 Yogyakarta

  • 25-27 Februari 2015 Bandung

  • 25-27 Maret 2015 Jakarta

  • 27-29 April 2015 Balikpapan

  • 25-27 Mei 2015 Bali

  • 08-10 Juni 2015 Lombok

  • 27-31 Juli 2015 Pontianak

  • 26-28 Agustus 2015  Bandung

  • 28-30 September 2015 Jakarta

  • 28-30 Oktober 2015 Yogyakarta

  • 25-27 November 2015 Bali

  • 28-30 Desember 2015 Lombok

  • Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.