TINDAK PIDANA KORUPSI
(MEMBAHAS LEBIH DALAM PERAN BIRO HUKUM DALAM PENCEGAHAN KORUPSI )
Di Indonesia sendiri praktik korupsi sudah sedemikian parah dan akut. Telah banyak gambaran tentang praktik korupsi yang terekspos ke permukaan. Di negeri ini sendiri, korupsi sudah seperti sebuah penyakit kanker ganas yang menjalar ke sel-sel organ publik, menjangkit ke lembaga-lembaga tinggi Negara seperti legislatif, eksekutif dan yudikatif hingga ke BUMN. Apalagi mengingat di akhir masa orde baru, korupsi hampir kita temui dimana-mana. Mulai dari pejabat kecil hingga pejabat tinggi.
Kasus korupsi yang terjadi pada umumnya ada yang dilakukan dengan kesengajaan, namun ada juga yang dilakukan tanpa kita sadari. Adeksi menyebutkan bahwa penyebab utama terjadinya korupsi yang menyebar dan mendu...
Training Customer Service for Banking Professionals
Customer Service for Banking Professionals Two-Day Workshop looks at a customer service encounter from the point of view of what “Customer Service Excellence” is all about. Participants will learn how their roles, attitudes, interactions and responsiveness, ultimately shape their customers understanding of the Service Culture of their organizations. This program focuses on identifying and modeling “Customer Service Excellence from a “best practice” standpoint.
This workshop will address the following topics:
Understanding your role in achieving Customer Service Excellence.
Customer Service Excellence starts with “ME” the “Internal Customer”.
Developing confidence and assertiveness when providing service excellence.
Effective service management begins with understanding a talent management process that includes planning, communication, monitoring, appraisal, and reward. As a manager, you establish measurable goals, and determine how they will monitor performance for team members. Understanding how to give and receive constructive feedback helps keep associates on target for good performance and develops accountability to improve performance. When you
apply a positive coaching model, you can collaborate with employees to deal with the critical issues, create options for new behaviors, and establish commitment and accountability.
At the completion of this module, participants will be able to:
• Manage talent and set goals to bridge gaps in performance
• Identify, monitor, and hold emplo
Training Conflict Management-Persuading
Participants at this workshop will learn effective persuasion styles and how to improve their ability to influence others. The conflict management training will teach the participants how to recognize the causes of interpersonal conflict and to become aware of the emotional triggers to prevent explosive situations.
This workshop can be customized for specific industries and participant groups.
YOU WILL LEARN TO:
Improve your communication performance and ultimately increase your success in organizational initiatives such as managing change
Explore a conflict from various viewpoints and choose new strategies
The Negotiation Process
Critical elements of negotiations
Stages of negotiation
Training Strategic Planning
Effective strategic planning is essential to the future success of any organization. However, most strategic planning is lacking in vision. It is merely a straight-line extrapolation of the past into the future. In a world where the pace of change is greater than ever before this is at best shortsighted and at worst a prescription for disaster. Real strategic planning is about positioning the organization for a future which will be different from the past. This new seminar will focus on strategic planning as the essential management system guiding the organization into the future by setting focused goals that will establish and enhance competitiveness.
Highlights of the seminar are as follows:
Presentation of the concept and signi
Advanced Reliability Centered Maintenance
Organisations that apply the RCM approach presented in this programme can develop failure management tactics that will improve the reliability of their physical assets, reduce maintenance costs and achieve higher levels of safety and environmental integrity over the life cycle of their systems.
WHO SHOULD ATTEND?
Delegates are the team members that would participate in the development of a reliability programme and failure management tactics for the physical assets of the organisation.
Maintenance and reliability engineers and engineers in training
Procurement and contract engineers
Technical team leaders
Training Future Leaders of Industrial Harmony
Proper economic & planning, political stability and the existence of harmonious relations between employers and workers of enterprises ensure development of a country. The state of industrial relations in country is reflected by the frequency of industrial disputes and industrial actions.
The rampant development of technology and the high speed at which information is exchanged for decision making, places the responsibility of adopting and accepting change among employers and workers. Change is inevitable and resistance will cause disruption and losses to both parties.
To attain the mission, goals, objectives and plans of an organisation, the employers, employees and Unions must cultivate positive work culture, enhance tra...
TRAINING EFFECTIVE FILING, RECORDS & OFFICE MANAGEMENT SKILLS
The effectiveness of an organisation can be seen in the up keeping of company’s records and information. This is one of the crucial roles by clerical and administrative staff. The resources in terms of systems and procedures ensure proper control and efficiency in the office. This workshop will equip participants with the skills, knowledge and attitude vital to the successful filing, record management and office skills.
Understand the importance and purpose of today's office management
Discover the dynamics of the activities involved in today's office management and their respective role
Understand the importance of and effective filling system and records management system
Logistics & Transport Management Training
Effective management of the flow of materials throughout an organization’s supply chain is of critical importance. Small inefficiencies in logistics and transport can add significant cost and delay to standard operations and projects. Improved performance can reduce costs and increase customer satisfaction.
Participants in this programme you will learn how to:
Utilize modern purchasing management techniques
Sharpen your negotiation skills
Manage inventories in a more productive manner
Improve control over warehouse and transportation operations
WHO SHOULD ATTEND?
Business professionals who work in purchasing, procurement, stock control, warehousing and materials management would find this training sessi
Leadership & Essential People Management Skills
People management skills top the agenda for Leaders. In almost all jobs, your people skills – also known as “soft skills” – have as much of an impact on your success as your technical skills. Your technical skills and expertise may have got you the job, but they won’t keep you in it. Today’s leaders are increasingly taking responsibility for nurturing and developing their people. As the information age unfolds, leaders are also recognising the importance of needing to improve their people management skills. This course gives you a toolkit of essential skills and techniques that can be applied at the workplace. Upon returning to work, you will feel more confident in your leadership and people management skills and abil