Creative Methods of Problem Solving and decisions Making

Creative Methods of Problem Solving and decisions Making


When faced with a problem or decision, you need the right answer—and fast. Yet, whether we realize it or not, each of us has thinking biases that can get in the way of identifying the most effective solution. Through our Problem Solving & Decision Making workshop, you’ll learn time-tested, systematic processes to eliminate thinking biases so you can think clearly to arrive at the right answer in any situation.

Problem Solving & Decision Making workshop enable you to:

  • Conduct root cause analysis (RCA) on complex problems.
  • Make tough decisions aligned with operational priorities.
  • Identify and plan for the resolution high-priority issues.
  • Understand and proactively manage risks and opportunities.
  • Ask the right questions to find hidden insight.


  • This program is designed for all Team leaders and professionals who wish to improve the accuracy of their conclusions and decisions
  • Individuals who desire to develop critical thinking and problem solving as a core competency
  • Professionals who are looking for a refresher program  on how to analyses problems and develop potential solutions


  • Definitions
  • Factors that help effective decision making
  • 6 C’s of decision making
  • Inherent personal traps
  • Conceptual blocks to creativity
  • Types of conceptual blocks
  • Barriers to creativity
  • Three components of creativity
  • Tools for creating new ideas
    • Attribute listing
    • Brainstorming
    • Visioning
  • Tools for defining problems
    • Kipling method
    • Problem statement
    • Challenge method
    • 6 thinking hat 
  • Creating a creative climate
  • Problem solving styles
  • Steps in problem solving
    • Defining the problem
    • Identifying success criteria
    • Understanding the problem environment
    • Generating alternative solutions
    • Analyzing facts, hidden assumptions, and unexpected impacts
    • Selecting the best decision
  • Tips for building up your problem-solving toolbox
  • Tools for understanding complex situations
    • Appreciation
    • Drill-down
    • Cause & effect diagrams
    • System diagrams
    • SWOT analysis
    • Risk analysis


  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan



  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .