Back Office Management

Back Office Management

17 – 19 Februari 2015, 03 – 05 Maret, 14 – 16 April, 05 – 07, Mei 2015, Juni 2015, Juli 2015 , Agustus 2015, September 2015, Oktober 2015, November 2015, Desember 2015. (Tanggal dan Bulan bisa Request)

The course will provide you with a simple, but very effective, systematic control and management programme, which will greatly enhance your back office operations. By using a pre-emptive control strategy you will be able to prevent problems occurring and create the environment to develop a highly skilled, flexible and well-motivated work force which provides full cover for all areas of your operation. It will show you how to make your operations fail-safe and cost effective, with a high quality performance of which you will be proud.

How will this course assist you

A training programme for operations managers and staff, where you will:

Learn how to use a responsible management philosophy and practice which will create the environment for unequalled success
Gain the knowledge to make your back office a key revenue earner by enhancing cash management and controlling non-earning assets
Develop those essential management skills which will enable you to motivate your staff to superior performance
Build a complete systematic control and management programme suitable for all environments
Build the correct structure for effective front, middle and back office operations optimising the use of STP and achieving settlement efficiency
Create a pre-emptive control strategy and reduce risks, costs and errors
Develop a generic, evolutionary approach for the processing of all products
Improve the efficiency of your control, processing, settlement and reporting activities

Who should attend?

Senior and Middle Management
Operations Managers
Middle Office and Risk Managers
Financial and Product Control Staff
Treasury Managers
Auditors and Internal Control Officers
IT and EDP Operatives
Compliance Staff
Accountants and Consultants
Graduate and Management Trainees