Tag Archives: info Pelatihan 2016

Customer Service for Banking Professionals

Training Customer Service for Banking Professionals Customer Service for Banking Professionals Two-Day Workshop looks at a customer service encounter from the point of view of what “Customer Service Excellence” is all about. Participants will learn how their roles, attitudes, interactions


PELATIHAN GRAFONOMI, VERIFIKASI DOKUMEN DAN TANDA TANGAN SERTA PEMERIKSAAN UANG Dalam Industri perbankan terus berkembang, tingkat kejahatan juga mengikuti dan salah satu modus yang paling banyak terjadi yaitu pemalsuan dokumen hingga pemalsuan tanda tangan serta pemalsuan uang,jenis-jenis kejahatan perbankan yang

Coaching a Service Team

Description Effective service management begins with understanding a talent management process that includes planning, communication, monitoring, appraisal, and reward. As a manager, you establish measurable goals, and determine how they will monitor performance for team members. Understanding how to give

Conflict Management-Persuading

Training Conflict Management-Persuading WORKSHOP DESCRIPTION Participants at this workshop will learn effective persuasion styles and how to improve their ability to influence others. The conflict management training will teach the participants how to recognize the causes of interpersonal conflict and

Strategic Planning Training

Training Strategic Planning  COURSE DESCRIPTION Effective strategic planning is essential to the future success of any organization. However, most strategic planning is lacking in vision. It is merely a straight-line extrapolation of the past into the future. In a world

Advanced Reliability Centered Maintenance

Advanced Reliability Centered Maintenance INTRODUCTION Organisations that apply the RCM approach presented in this programme can develop failure management tactics that will improve the reliability of their physical assets, reduce maintenance costs and achieve higher levels of safety and environmental

Future Leaders of Industrial Harmony

Training Future Leaders of Industrial Harmony Introductions Proper economic & planning, political stability and the existence of harmonious relations between employers and workers of enterprises ensure development of a country. The state of industrial relations in country is reflected by


TRAINING EFFECTIVE FILING, RECORDS & OFFICE MANAGEMENT SKILLS Introduction The effectiveness of an organisation can be seen in the up keeping of company’s records and information. This is one of the crucial roles by clerical and administrative staff. The resources

Logistics and Transport Management

Logistics & Transport Management Training INTRODUCTION Effective management of the flow of materials throughout an organization’s supply chain is of critical importance. Small inefficiencies in logistics and transport can add significant cost and delay to standard operations and projects.  Improved

Leadership and Essential People Management Skills

Leadership & Essential People Management Skills COURSE DESCRIPTION People management skills top the agenda for Leaders. In almost all jobs, your people skills – also known as “soft skills” – have as much of an impact on your success as